Terms of Service

Last Updated: 2026/2

Welcome to ZAVENA Store. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

  1. General Conditions

    By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

  1. Products and Services

    ZAVENA Store offers women’s accessories for sale within Egypt.

We make every effort to display product images and descriptions as accurately as possible. However, we do not guarantee that colors, images, or details displayed on your device will be completely accurate.

We reserve the right to modify or discontinue any product at any time without prior notice.

  1. Pricing and Payments

    All prices are listed in Egyptian Pounds (EGP) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Orders will only be processed after confirmation. ZAVENA Store reserves the right to cancel any order if fraud or unauthorized activity is suspected.

  1. Shipping and Delivery

    Shipping is handled through Bosta within Egypt.
    Estimated delivery time is 3–7 business days.

Delivery times are estimates and may vary due to circumstances beyond our control.

  1. Returns and Refunds

    Returns are accepted within 10 days from the date of receiving the order, provided the item is unused, undamaged, and in its original packaging.

For more details, please review our Refund and Returns Policy.

  1. Intellectual Property

    All content on this website, including images, logos, text, and designs, is the property of ZAVENA Store and may not be copied, reproduced, or distributed without written permission.

  2. Limitation of Liability

    ZAVENA Store shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

Our total liability shall not exceed the purchase price of the product.

  1. Privacy

    Your submission of personal information through the store is governed by our Privacy Policy.

  2. Changes to Terms

    We reserve the right to update, change, or replace any part of these Terms of Service at any time. Updates will be posted on this page with a revised date.

  3. Contact Information

    For any questions regarding these Terms of Service, please contact us at:
    Email: zavenastore@outlook.com

Thank you for choosing ZAVENA Store.